Jasbenz Thompson

Driving Change at the Intersection of AI, Strategy & People | Program Manager | OD Innovator | Data-Led Leadership | Tableau | SQL

Role
Personal Lines Underwriter at State Farm
Location
Atlanta, GA, US
LinkedIn followers
500 followers

About Jasbenz Thompson

Hi, I’m Jasbenz (Jazz Benz) — a strategic program leader and business analytics…

Experience

  1. Personal Lines Underwriter

    State Farm

    Aug 2020 — Present · Atlanta, GA, US

    Collaborated with peers to create and deliver impactful Personal Development Initiative presentation fostering a culture of continuous growth across various teams within PLCC.• Proactively sought the role of Change Ambassador to promote a positive and inclusive environment as well as an intentional focus on team development and innovation due to my proactive approach and solution-oriented mindset. • Selected as a Peer Mentor for onboarding new associates to guide and support their professional growth due to my ability to drive first contact resolution, provide world class service, de-escalate interactions and consistently exceed KPI metrics. • Assumed leadership responsibilities during team meetings, providing critical process updates and maintaining team cohesion in the absence of the first-line leader.• D&I Champion: Actively support State Farm and the Martin Business Area’s vision of Diversity & Inclusion by promoting the value of diverse experiences, skills, talents, perspectives, and cultures within the team to enhance our ability to deliver remarkable service to customers.• Perform comprehensive risk analysis and communicate effectively with agency partners to optimize pricing strategies and enhance profitability, leveraging tools like Policy Center to support business growth and maintain a robust book of business.

Education

  • Capella University

    Master of Science - MS

  • Virginia State University

    Bachelor of Science - BS

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Jasbenz Thompson — Personal Lines Underwriter at State Farm in Atlanta, GA, US | Unifers