Benjamin Worrall
IT Order Administrator Sales Administrator @Trimble Inc.
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WORK HISTORY
IT Order Administrator Sales Administrator @Trimble Inc.
Leeds, GB
Picking up software orders from a dashboard in Salesforce and processing the orders for the UK, Ireland and other countries. Syncing of new customer accounts in Salesforce. Handling and resolving queries by email and google chat. Creating Jira tickets to resolve issues. Attending weekly team meetings. Co-operation with work colleagues in other departments. Take part in the social committee arranging company events. Created training material and an order processing sheet to ensure orders are processed efficiently and accurately, with all the information required such as VAT ID\'s and PO numbers. Raise cases for support to be able to provide software access. Reactivate customer licences.
EDUCATION
Burnley College
Text Processing (Level 2)
Burnley College
Text Processing Advanced (Level 3)
University of Lancashire
Bachelor's degree, International Business
Burnley College
Health & Safety In The Workplace
Burnley College
Basic First Aid Including Life Support
University of Lancashire
Bachelor of Arts - BA, Business/Commerce, General
Burnley College
IT Practitioners
Burnley College
IT Practitioners - ICT Systems Support (Level 2)
SKILLS
ABOUT BENJAMIN WORRALL
Leeds based, reliable and organised professional with strong experience in business…
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