Ben Wilda

About Ben Wilda

Experienced systems administrator who has worked in educational, health care and business environments. Strong background in customer service and communication skills coupled with a solid foundation in technology. Interested in growing IT as a business asset by creating efficiencies and maximizing uptime to help all employees perform to the highest level.Skills include implementation, documentation and maintenance of diverse technologies such as VMware vSphere and ESXi, Citrix Xenapp, NetApp, Cisco UCS, Cisco routing and switching, Unitrends, Active Directory, and Windows Server.

Experience

1. Team Lead - Application Modernization & Delivery

   SoftwareOne

   Jun 2024 — Present · Milwaukee, WI, US

   Lead a team of business engineers with the primary responsibility to design and implement a cycle of excellence for our internal application stack.We develop and maintain a repeatable process by which we objectively assess both existing and new applications, platforms, and tools for fit in the SoftwareOne business environment. We use the results of our data-based assessments to drive business decisions on tooling, and enhancements or modernization projects for applications we already have in-house. We also identify and push for optimizations in the form of automation, both for operations within applications and in the license/vendor management and employee lifecycle management processes.Our primary value generation comes from creating intentionality, visibility, and efficiency around our selection and use of applications. We reduce redundancies in our toolsets, gain efficiencies in the management and deployment of applications, ensure we leverage the correct platforms for our architectural goals, and ensure common tooling drives alignment of processes across departments.

Education

• University of Wisconsin-Madison

  BA, Political Science

  2005 — 2009

Skills

• Technical Support
• Windows 7
• Tcp/Ip
• Process Improvement
• Group Policy
• Security
• Citrix
• Mac
• Servers
• Linux
• Windows
• Computer Hardware
• Novell
• Switches
• Networking
• Wiring
• Help Desk Support
• Routers
• Customer Service
• Printers
• Cisco Technologies
• Os X
• Hardware Support
• Network Administration
• Sharepoint
• System Administration
• Software Installation
• Active Directory
• Windows Server
• Hardware
• Troubleshooting
• Software Documentation