Ben Wands
Vice President, North American Credit Card Acquisition and Portfolio Management @BMO
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WORK HISTORY
Vice President, North American Credit Card Acquisition and Portfolio Management @BMO
EDUCATION
Western University
Bachelor of Arts (BA), Economics
Wilfrid Laurier University
MBA/CMA, Accounting and Business/Management
SKILLS
ABOUT BEN WANDS
A Dynamic financial services executive with over 20 years of experience in diverse roles with increasing responsibility. An individual with a proven track record for attracting and retaining top talent to enable teams to deliver complex initiatives beyond expectations.What does this say about me-I love working with extremely intelligent people who are driven to achieve business objectives -I am passionate about learning new business models, evaluating business opportunities and challenging the status quo-I bring a diverse skill set through working in a variety of business units/roles -I excel in dynamic and changing environments where I can conduct market analysis and execute strategy to deliver business results-I have a track record of delivering exceptional results, removing complexity and operating in a lean environment Specialties: Strategy Expertise-Delivered strategy across multiple business lines -Canadian Credit Cards -Card Technology Strategy (mobile, contactless)-Insurance (Life/P&C)Market/Competitive Analysis -Credit Cards (including co-brands, product feature, acquisition and portfolio management)-Quebec regional strategy (development of scorecard to track business performance)-International strategy of Big 5 Canadian banksChange Agent-Have delivered complex initiatives that have delivered a new business operating model for creditor retention, launched the first mass market Infinite product in Canada-Passionate about delivering positive change for customers and organizations that drive revenue growth and improved customer experience -leading the transition of team to agile delivery which delivered results that exceeded plan by >25%People Leader with ability to Attract & Retain Talent-A strong people manager with proven ability to build and develop a strong team-Proven ability to motivate and engage teams (2 consecutives years of employee satisfaction scores in top quartile)Delivery Expertise-Demonstrated success delivering multiple key strategic initiatives -Launch of Infinite Credit Card Product -Delivery of Smartcard -Delivery of 3 Insurance projects that delivered a new operating model with savings of $2MM+ per year
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