Ben Urbanski

Senior Customer Success Manager at Salesforce/Tableau

Role
Customer Success Manager, Senior Manager at Salesforce
Location
Fairfax, VA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Success Manager, Senior Manager

    Salesforce

    Jun 2025 — Present · Fairfax, VA, US

    Tableau Customer Success— Trusted advisor for state, local, educational, and non-governmental organizations, helping them maximize value from their Salesforce Tableau investment— Drive customer health and adoption by orchestrating internal resources and providing proactive technical guidance aligned with business objectives— Cultivate strong executive relationships, manage major incidents, and ensure successful renewal— Specialize in translating complex technical concepts for effective communication and facilitating customer success and project resolution

Skills

  • Enterprise Architecture
  • Requirements Analysis
  • Sharepoint
  • Systems Engineering
  • Requirements Gathering
  • Security Clearance
  • Project Management
  • Visio
  • Testing
  • Requirements Management
  • Pmp
  • Information Security
  • Analysis
  • Ruby on Rails
  • Pmo
  • Data Analysis
  • Iam
  • Program Management
  • Project Management Office (Pmo)

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Ben Urbanski — Customer Success Manager, Senior Manager at Salesforce in Fairfax, VA, US | Unifers