Ben Stewart
- Role
- Client Success Manager at Passport
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Ben Stewart
Connecting cities with innovative urban mobility solutions.
Experience
Client Success Manager
Aug 2019 — Present
Account manager and relationship owner for municipal & private client portfolio with combined ARR in excess of $2.7 million. Continually expanding partnerships by driving product adoption and securing renewals. I build strategic plans to align client goals with corp objectives while fueling growth. True client ally, acting as their voice throughout the company while consistently hitting revenue targets.Client Success Person of the Year 2021.Strategic Client Engagement of the Year 2022.Growth Teamwork of the Year 2023.Partnered with Sales to identify, enhance and close cross-sell opportunities totaling over $1.2 million in additional ARR in the last 2 years.Communicate across teams to secure full and complete resolution of technical issues. Collaborate with Support and Implementations to launch new markets.Monitor utilization across a suite of products and present detailed analyses of performance and success metrics to clients.
Education
Elon University
BA, Communications
Skills
- Customer Service
- Online Marketing
- Marketing
- Graphic Design
- Broadcast
- Radio
- On-Air Talent
- Live Events
- Website Development
- Voice Over
- Social Media Marketing
- Radio Broadcasting
- Leadership
- Social Media
- Adobe Audition
- Video Production
- Promotional Copy
- Market Research
- Radio Programming
- Radio Production
- SEO
- Voxpro
- Digital Copywriting
- Audio Editing
- Email Marketing
- Advertising
- Digital Media
- Management
- Copy Editing
- Adobe Creative Suite
- Professional Audio
- Copywriting
- Content Strategy
- Public Speaking
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