Ben Sharp
Hub General Manager @InPost UK
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WORK HISTORY
Hub General Manager @InPost UK
Lutterworth, GB
Launched the first of it\'s kind OOH parcel delivery HUB within the UK integrating 3 business together at the same time with just 5 weeks notice to implement- Consulted with and moved staff from Coventry to Lutterworth site with a 95% retention rate within the business- Dissolved Coventry depot operations to 5 other locations- Leader within implentation team to set-up and process map new site- In first operational week processed 2.5 million parcels- Processed a peak week of over 4 million parcels 10 weeks after opening, busiest 24 hours processing 635k parcels
EDUCATION
La Rochelle Université
International Business Management, Business, Management, Marketing, and Related Support Services
Northumbria University
International Business Management, Business, Management, Marketing, and Related Support Services
ABOUT BEN SHARP
I am an experienced and ambitious General Manager with experience building and leading high performance teams in the parcel delivery sector.I commenced my working career on the DPD graduate programe working up through the various depot roles to operations manager. After 3 years, I was leading a 24-hour operations team consisting of circa 75 depot operatives and over 250 drivers. Throughout my various posts at DPD, I had an outstanding record for achieving industry-leading delivery service KPI\'s of above 99.8% across 30k+ parcels, in conjunction with managing large-scale warehouse and collection/delivery budgets to within microscopic detail. I am regarded as a leader for implementation of new projects and initiatives whereby I am proficient in leading, planning and inspiring others to perform at an exceptional standard. Most recently I moved to the OOH parcel delivery sector through the of role Operations Manager at Menzies national HUB in Coventry, this was the largest site for handled parcels within Inpost UK and therfore the largest OOH site within the UK. This was totalling circa per week with an additional 1 million in cross dock activity. In this role I managed the largest delivery patch, the largest collection volume and the largest returns sort within the Inpost network. In the 9 months under my control we excelled in KPI\'s including; under the roof producivity, delivery performance, returns compliance and losses and claims. We also achieved record scores on multiple health and safety audits.At the end of October 2024 I was promoted to General Manager of the Coventry site after just 9 months within the business. In September 2025 I opened the first of it\'s kind OOH parcel HUB in the UK. In peak 2025 we processed 636k parcels in one 24 hour period and over 3 million parcels a week. The site was just 10 weeks old.
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