Ben Regan
Sr Technical Support Engineer - Centricity Perinatal @GE HealthCare
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WORK HISTORY
Sr Technical Support Engineer - Centricity Perinatal @GE HealthCare
US
Technical Support Engineer for GE Healthcare\'s Centricity Perinatal product. Supporting over 1800 hospitals in a wide variety of system configurations and OS/network environments. Providing in-depth root cause analysis, issue escalations and solutions development. Coordinate cross-functional communication and collaboration with our IB Software engineering, Integration, Clinical and Field support teams.
ABOUT BEN REGAN
IT support professional with a wide array of hardware, OS, network and applications experience and a proven track record of adding value to support teams, enhancing business & support processes and active participation in successful IT projects. Always open to new opportunities in the IT field, while remaining committed to superior quality work where I am. Specialties: Server administration & monitoring, technical troubleshooting, IT project leader, network administration, technical and process trainer. Excellent interpersonal skills and keen ability to communicate technical information to non-technical individuals. CERTIFICATIONS: ITIL Foundations Microsoft Certified System Administrator (MCSA) CompTIA A+/Network+ Certified Microsoft Certified Professional (MCP) Certified Helpdesk Professional Certified Internet Webmaster - Associate
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