Ben Rawlings
Global Account Director @Zendesk
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WORK HISTORY
Global Account Director @Zendesk
Great customer service is all about having a personal touch. As an enterprise organisation with a large, diverse customer base, you need tools that can do it all. Segment, personalise, and respond to customers on their preferred channels so you can maintain loyalty for the long haul.At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. We show companies how to unlock the power of everyday customer interactions so they can make those experiences extraordinary.The most successful businesses understand the importance of great customer experiences. At Zendesk, we believe that every great customer relationship stems from a seamless customer experience. So we built a software company that designs solutions to foster better customer relationships.Successful companies also understand the need for technology/software that helps their business adapt in today\'s world. Founded to democratise customer service software, Zendesk is built on an open and flexible platform that is quick to set up and fully customisable. With Zendesk, companies of all sizes and across industries make it easy for customers to do business with them. Our solutions set teams up for success and keep businesses in sync. The result: better, more conversational experiences for everyone.
EDUCATION
York St. John University
Fine Art
SKILLS
ABOUT BEN RAWLINGS
Global Account Director at Zendesk
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