Ben Roberts

About Ben Roberts

Ben: Accomplished IT Leader | Passionate about Positive ImpactWith over 25 years of IT expertise spanning Technology, Telecoms, Transport, and Financial Services, Ben has navigated complex landscapes, led teams, and delivered strategic solutions. His journey includes accolades like being named BT’s Best Coach in 2012—a testament to his commitment to mentorship and leadership. Leadership and Strategic VisionIn leadership roles for 15+ years, Ben has managed diverse teams of Engineers, Architects, and Project Managers. From large-scale infrastructure projects to cybersecurity initiatives, he thrives on driving results. His solutions seamlessly blend Cloud (Azure, AWS), IaaS, PaaS, SaaS, and on-premise components. Building Trust and CollaborationBen excels in client-facing environments and C-suite interactions. Trust partnerships are his foundation, whether closing deals or fostering cross-departmental collaboration. His emotional intelligence and pragmatism allow him to swiftly tackle challenges and make informed decisions. A Heart for Non-Profit ImpactBeyond the boardroom, Ben has volunteered with a cat rescue organization. Witnessing compassion’s impact—whether soothing an injured animal or supporting vulnerable communities—fuels his passion. He believes in leveraging technology to alleviate suffering and create positive change. Innovator | Team Builder | Entrepreneurial SpiritBen’s journey isn’t just about achievements; it’s about nurturing innovation, inspiring teams, and recognizing opportunities. Let’s connect and explore how we can make a difference together! 🤝

Experience

1. Service Delivery Leader

   Palo Alto Networks

   Aug 2024 — Present

Education

• University of Portsmouth

  Bachelor's degree, Computer Science

  1996 — 1999

• San Diego State University

  Professional Certificate in the Business of Craft Beer, Exploring Craft Beer

  2014 — 2014

Skills

• Routing
• Managed Services
• Telecommunications
• Integration
• Network Design
• Itil
• Low Latency
• Disaster Recovery
• Service Delivery
• Service Management
• Cisco Systems Products
• Switches
• Coaching
• Internet Protocol (Ip)
• Lan-Wan
• Mpls
• Voip
• Data Center
• Bgp
• Unified Communications
• Tcp/Ip
• Professional Mentoring
• Juniper
• Wide Area Network (Wan)
• Qos
• Staff Mgmt
• Professional Services
• Pre-Sales
• IT Service Management
• Ip
• Cisco Technologies
• Wan
• Network Architecture
• Networking
• Cloud Computing
• Vendor Management
• Ospf
• Staff Management