Ben Pelletier
Director, Learning Rm, Salesforce @Fidelity Investments
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WORK HISTORY
Director, Learning Rm, Salesforce @Fidelity Investments
Boston, MA, US
As Director, Learning RM, Salesforce, I lead initiatives to empower our sales and relationship management teams with the knowledge and tools they need to excel with Salesforce. My role involves:User Training: Conducting comprehensive training sessions to ensure users are proficient in utilizing Salesforce effectivelyBest Practices: Recommending and implementing best practices to optimize CRM usage to drive sales and relationship management performance.CRM Utilization: Ensuring the proper and efficient use of Salesforce across the organization, enhancing overall productivity, user experience, and data integrity.With a focus on continuous improvement and user satisfaction, I strive to create a seamless and productive experience for all Salesforce users at Fidelity Investments.
EDUCATION
Western New England University
Bachelor's degree, Marketing
ABOUT BEN PELLETIER
Hello, I\'m Ben Pelletier!I help Fidelity associates leverage the power of Salesforce. When I\'m not working, I enjoy playing the drums, cheering on Boston sports teams, and cooking up a new recipe in the kitchen. Feel free to add me to your network or send over any questions. Thank you!
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