Benoit Carassou-Maillan
EVP Guest Experience & Offer Strategy @Ponant
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WORK HISTORY
EVP Guest Experience & Offer Strategy @Ponant
Marseille, FR
Main responsabilities: Executive Committee Member Offer Strategy: Brand Strategy, Market and Competition trend follow-up, Offer strategic plan definition, Product and client segmentation, fleet schedule definition, guest experience definition and monitoring, pricing strategy, Offer development & tour operating activities: R&D on new products, on-board cruise themes & enrichment definition, excursions & expedition activities design, flights/pre/post journeys, content definition. Management of a multidisciplinary team (80 headcounts)
EDUCATION
CentraleSupélec
Master of Science, Electrical and Computer Engineering, Major: Optics and Telecommunications; Minor: Economics, Strategy
Georgia Institute of Technology
Master of Electrical and Computer Engineering, Minor: Marketing, Global strategy, Supply chain management
Lycée Sainte Geneviève
Physics and Chemistry
SKILLS
ABOUT BENOIT CARASSOU-MAILLAN
Guest Experience & Offer Strategy | Executive Committee Member at Ponant
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