Ben Thomas

About Ben Thomas

Entrepreneurial Business Professional with a history of outstanding achievements in both OEM HQ environment and retail operations in the automotive sector. Highly effective at achieving maximum profitability and market penetration while maintaining customer service integrity. Consistently achieves substantial contributions to bottom line objectives and profit goals. Systematically analyzes strengths and weaknesses and implements improved processes that maximize profit potential, ensure client satisfaction, and strengthen corporate integrity. Demonstrates a diplomatic management style with the ability to excel in culturally diverse settings. Multilingual with fluency in English, Hindi and Malayalam.Specialties: • Luxury Brand Management• Lean Retail • Sales Operations• New Business Development / Market Expansion • Hiring, Training and Motivating Teams• Advisor to Executive Teams & Business Partners• Automotive OEM & Dealership Consulting• Production Planning • Product Development • Streamlining Operations and Efficiencies • 6 Sigma Black Belt• Electrical & Computer Engineering• MBA

Experience

1. Chief Executive Officer

   Altitude Trampoline Park Huntsville

   Jul 2017 — Present · Huntsville, AL, US

   Being a serial entrepreneur means identifying an opportunity, developing a robust business plan, recruiting the best talent, getting your hands dirty and making the business successful. I opened the largest indoor trampoline park in Alabama with our 40k sqft of indoor space and 10 attractions for all ages. We service almost 10k customers a month providing excellent customer experience while upholding the highest safety standards. Our community, vendor partners and staff are core to our success. We believe being part of the local community is our lifeline and Blessed to be a part of Huntsville, AL.

Education

• SMU Cox School of Business

  Graduate Marketing Certificate, Marketing/Marketing Management, General

  2015 — 2016

• Ford Motor Company Sponsored 6 Sigma Black Belt Certification

  Black Belt, 6 Sigma

  2003 — 2005

• Wayne State University

  Bachelors, Electrical & Computer Engineering

  1992 — 1998

• Wayne State University

  Masters, MBA - eCommerce and International Business

  1999 — 2001

Skills

• Entrepreneurship
• Profit
• Dealers
• Strategy
• E-Commerce
• Automotive Aftermarket
• Warranty
• Sales Operations
• Customer Retention
• Customer Service
• Finance
• Sales Process
• Forecasting
• Continuous Improvement
• Retail
• Business Planning
• Operations Management
• Lean Manufacturing
• Purchasing
• Process Improvement
• Product Development
• Analysis
• Powertrain
• Sales Management
• Program Management
• Automotive
• Customer Satisfaction
• Training
• New Business Development
• Leadership
• Pricing
• Dealer Management
• Analytics
• Product Management
• Parts
• Automobile
• Inventory Management
• Crm
• Management
• Team Building