Benny Maliti

Information Technology Operations Analyst @Ricoh UK

Warrington, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Information Technology Operations Analyst @Ricoh UK

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Warrington, GB

Delivered administration and support for Microsoft 365 services (Exchange, SharePoint, Teams, Intune, Entra ID), ensuring smooth day-to-day operations• Resolved incidents and service requests across Microsoft 365 and Windows environment, providing advanced troubleshooting and user support• Supported secure identity and device management via Entra ID and Intune, contributing to MFA and compliance enforcement.• Contributed to IT projects and escalations, collaborating with colleagues to deliver reliable IT services

EDUCATION

2008 — 2009

The Manchester Metropolitan University

Degree BA (Hons), Business Administration and Information Technology

2011 — 2012

The Manchester Metropolitan University

Master of Science (MSc), Information Systems

SKILLS

ManagementNetworkingItilHtmlPhpAccessSoftware DevelopmentXmlIT ManagementDatabase DesignAnalysisVisual BasicIntegrationOperating SystemsOracleRequirements AnalysisCloud ComputingJavaActive DirectoryUnixWindows ServerSystem AdministrationIT Service ManagementWindowsBusiness IntelligenceProgrammingC#DatabasesWeb ApplicationsSharepointNetwork SecuritySecurityMysqlAdministrationWeb DevelopmentC++Business AnalysisNetwork AdministrationSdlcTroubleshooting

ABOUT BENNY MALITI

AWS-certified IT professional transitioning to cloud engineering with hands-on experience…

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Benny Maliti — Information Technology Operations Analyst at Ricoh UK in Warrington, GB | Unifers