Benny Thomas
Masters Student @ University of Pittsburgh | Product Analytics, Customer Success
- Role
- Mds Course Facilitator at University Of Pittsburgh School Of Computing And Information
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Benny Thomas
Studying Information Science(MS) at University of Pittsburgh to dive into the connections between information, networks, and how people interact with them.In my previous life, I spent over 11 years as a customer success professional, helping companies create amazing experiences for their customers. I loved rolling up my sleeves to lead cross-functional teams, tackle complex implementations, and keep customers happy every step of the way. Problem-solving and building strong relationships were my go-to strengths, and I took pride in driving growth while helping organizations hit their goals. Now, I’m excited to take all that experience and apply it in new and meaningful ways!
Experience
Mds Course Facilitator
University Of Pittsburgh School Of Computing And Information
Sep 2025 — Present · Pittsburgh, PA, US
In my role at the University of Pittsburgh School of Computing and Information, I support online students by providing technical assistance and clarifying course policies. I maintain open lines of communication to address student inquiries and hold office hours to enhance their learning experience. My efforts contribute to a more engaging and accessible online education environment.
Education
University of Pittsburgh
Master of Science - MS, Information Science/Studies
Guru Gobind Singh Indraprastha University
Master of Computer Applications (MCA), Computer Engineering
2010 — 2013
Skills
- Html
- Responsive Web Design
- Cascading Style Sheets (Css)
- C
- Html5
- Javascript
- Sql
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