Benny Jacob
Customer Service Representative @ADP
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WORK HISTORY
Customer Service Representative @ADP
Etobicoke, ON, CA
Led projects focusing on process improvement and efficiency optimization, ensuring timely delivery.Collaborated with cross-functional teams to streamline workflows, reducing delays by 50%.Implemented strategic planning techniques that enhanced team productivity.Managed stakeholders, ensuring clear communication and goal alignment.
EDUCATION
Seneca Polytechnic
Business Analyst, Business/Commerce, General
Amal Jyothi College of Engineering
Bachelor's in Technology, Mechanical Engineering
Seneca Polytechnic
Graduate Certificate, Information Technology Project Management
CUSAT School of Management Studies
Master of Business Administration (M.B.A.), Systems and Operations
St.Dominic's H.S.S. Kanjirappally
Higher Secondary Education, Biology, Mathematics
SKILLS
ABOUT BENNY JACOB
I\'m a dedicated professional with a strong passion for project management, process optimization, and problem-solving. With experience in managing workflows and coordinating cross-functional teams, I thrive in roles that require strategic planning, leadership, and efficiency improvements. Currently, I am expanding my expertise in Agile methodologies, risk management, and stakeholder communication through continuous learning and hands-on experience. My goal is to transition into a project management or management consulting role where I can contribute to organizational success while ensuring effective project execution. I am actively seeking opportunities in management consulting, project management, or social impact roles that align with my skills and career aspirations. Let\'s connect and collaborate!
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