Ben Lieberman

About Ben Lieberman

An accomplished District Sales Manager with experience successfully managing multiple…

Experience

1. General Manager

   Empire Today

   Feb 2019 — Present · Philadelphia, PA, US

   Increase market profitability by managing the direct and indirect expense lines in the market P & LDrive continuous improvement of key operational metrics in each of the markets functional areas by developing and implementing targeted actions specific to each department:SalesInstallationWarehouseBranch Accounting General Office Customer ServiceBuild brand equity and awareness in the market service area through the effective delivery of sales and installation servicesManage the performance, development, and expectations of your market team and provide appropriate feedback and coaching. Ensure all operational Policies and SOPs are adhered to by all functional area leaders and associatesImplement and monitor ongoing compliance with all company-wide programs such as licensing, investigations (employee and general liability), employee benefit programs, office procedures, safety policies, employee coaching/disciplineResponsible for the market’s inventory accuracy. This includes on-hand inventory, as well as inventory with installers and in-transit, to reduce variances and eliminate inventory defects in the installation processProactively and appropriately interacts with others to build relationships, positively influence others, and facilitate the sharing of ideas and information, including handling difficult situationsWork closely with the markets RD/RVP in all aspects of operational processes, support and staffing needs to include short-term and long-term planning for future operational growth and expansionCollaborate with National Support teams (Sales, Installation and Operations) in the execution of continual improvement efforts for all aspects of market performance with a keen focus on ensuring team is clear on desired outcomes and supported through communication and contextForecast staffing needs for the full calendar year as part of the annual budgeting process, accounting for business changes year over year

Skills

• Strategic Planning
• Key Account Management
• Management
• Time Management
• Recruiting
• P&L
• Visual Merchandising
• People Development
• Inventory Management
• Multi-Unit Management
• Human Resources
• Budgets
• Sales Process
• Sales
• Loss Prevention
• Team Management
• Leadership
• Training
• Customer Satisfaction
• Profit
• P&L Management
• Strategy
• Hiring
• Sales Management
• Customer Service
• Performance Management
• Merchandising
• P
• Driving Results
• Income Statement
• Store Management
• Retail
• Account Management