Ben Harris
Supplier Experience Specialist @GetYourGuide
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WORK HISTORY
Supplier Experience Specialist @GetYourGuide
Berlin, DE
Designed AI Assistant Chatbot for Product Operations, to support with report standardisation and correct product team triage- Supporting Product Operations by acting as Product POC for supplier-led product teams- Oversee supplier account management and operational ownership, via Jira and Zendesk contact form- Build strong relationships with BPO, individually overseeing processes such as TMS (Time Management Study).
EDUCATION
University of the West of England
Bachelor's degree
ABOUT BEN HARRIS
I have managed and supported on projects that have helped improve the way the company operates. I have proven that I am detail-oriented and my commitment and passion to my projects has been well established among my superiors and peers. I have been able to lead teams and individuals around me with a strong emphasis on communication and mentorship. I thrive on innovation and am a key innovator in the Care department, utilising AI to build new processes to save business time and money, supporting people around me in the process. In my free time I love to travel, get involved with creative projects from a Piano playing and DJ perspective, and to meet new people.
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