Ben Martin
VP/GM - Professional Services | Enabling outstanding experiences, productivity, and innovation.
- Role
- VP & Gm Global Professional Services at NetApp
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Ben Martin
At HP, I am responsible for Professional and Transformation Services strategy and delivery worldwide. This includes Advisory, Consulting, Transition, Integration, and Security Services.I have more than 25 years of experience in technology services and have led diverse teams and functions in business transformation, sales, services delivery, strategy, and operations. Prior to joining HP in 2023, I was the head of Professional Services at Lenovo where I built their fee based Advisory and Consulting business and was the father of Lenovo TruScale aaS Infrastructure.I am a proud international citizen, starting in New Zealand and then Australia where I completed my post graduate studies, I then moved around the world with Dell Technologies and have lived in 9 cities on 5 continents across Asia, Europe, the Middle East and Africa, and now the United States.I am fascinated by technology, how it can have a positive impact on society, and how quality services help bring expectations to life. This curiosity drives me and my team, and I love nothing more than to go deep into a topic that has caught my attention.When I’m not busy creating exceptional experiences for our customers, I like to run, hike and enjoy my love of skiing and cooking Sunday dinners with my family. I’m a volunteer pilot and cadet instructor with the Civil Air Patrol, and enjoy getting lost in a good biography, historical non-fiction, or sci-fi novel (or movie!).
Experience
VP & Gm Global Professional Services
Jan 2026 — Present · Seattle, WA, US
Leading NetApp’s global Professional Services organization with P&L responsibility for service delivery across 30+ countries. Driving strategic transformation to outcome-based services, scaling multi-channel delivery models (direct, partner-led, hybrid), and leveraging AI and automation to deliver exceptional customer outcomes. Partnering with Sales, Product, and Customer Success to enable NetApp’s growth through world-class professional services.
Education
Massey University - Te Kunenga ki Pūrehuroa
BBS, Information Systems Analysis & Design; International Business
Texas McCombs School of Business
Executive Certificate, Strategic Decision & Risk Management
2022
MIT Sloan Executive Education
Executive Certificate, Digital Business
MIT Sloan Executive Education
Executive Certificate, Management and Leadership
Macquarie Business School
MBA, Business Administration and Management, General
Harvard Business School
Specialization in Leadership, Organizational Leadership
Skills
- Sales Operations
- Professional Services
- New Business Development
- Channel
- Go-to-Market Strategy
- Software as a Service (Saas)
- Business Development
- Program Management
- Mobile Devices
- Customer Relationship Management (Crm)
- Project Management
- Strategic Planning
- Cross-Functional Team Leadership
- Direct Sales
- Cloud Computing
- Leadership
- Business Strategy
- Sales Process
- Crm
- Team Management
- Channel Partners
- Sales
- Saas
- Managed Services
- Team Leadership
- Solution Selling
- Outsourcing
- Product Management
- Business Intelligence
- Enterprise Software
- Strategy
- Sales Management
- Management
- Demand Generation
- Account Management
- Salesforce.com
- Partner Management
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