Ben Langton

Head of HR Uki Commercial & Retail @Deliveroo

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Head of HR Uki Commercial & Retail @Deliveroo

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Senior HR Business Partner for Restaurants, Grocery, Hop, Editions, SMB Hub, Deliveroo for Work & Regional Growth business areas. Member of Deliveroo\'s HR function, reporting directly to People VP and leading a team of Sn. HR Advisers. Partner to 3x VP\'s & their direct senior leadership team (25x Directors) Accountable for setting the people strategy for each area, owning execution of plans to meet business outcomes. Focus areas: org design & capability, engagement, performance, cross-functional standardisation of talent, succession & career development. Lead on all people & ER matters through targeted partnering & championing adoption of revised HR Operating Model. Key achievements to date:(i) restructured Site Operations to future-proof Grocery, Hop & Editions on time/within budget; minimal disruption, enabled better career progression & realised productivity saving (ii) improved total average engagement by +0.2ppts simplified Job Architecture across function improving internal mobility and external recruitment (iv) kick-started cross-functional, standardised approach to Commercial talent management (v) sponsored & led Community Outreach Programme with Islington Council, providing mentoring & employability upskilling to High School students strengthening social mobility diversity & future talent/apprenticeship pipelines

EDUCATION

2001 — 2003

Strode's College

GCE Advanced Levels

1999 — 2001

Churchmead

GCSE’s

2011 — 2013

The University of Huddersfield

Post-graduate Diploma, HR Business Management

SKILLS

Talent ManagementEmployment LawInterviewsLeadership DevelopmentPeople DevelopmentPersonal DevelopmentTime ManagementEmployee RelationsLine ManagementAttendance ManagementPersonnel ManagementEmployee EngagementManagementTeam BuildingProject ManagementCipd QualifiedCoachingLeadershipHuman ResourcesPersonnel LeadershipStakeholder ManagementChange ManagementTeam LeadershipCustomer ServiceManagement DevelopmentPerformance ManagementEmployee TrainingRetailCulture ChangeRemote ManagementRecruitingHR PoliciesStaff DevelopmentResource ManagementEmployee ManagementStrategySuccession PlanningTrainingHR Project ManagementHR Strategy

ABOUT BEN LANGTON

Senior HR Leader with extensive experience in dynamic, complex, fast-paced matrix organisations. Expertise spans Talent & Succession Planning, Leadership & Management Development, Change & Transformation, Employee Relations & Engagement, Organisational Design & Culture, Performance, Reward, L&D, and Recruitment. Strong analytical, coaching & influencing skills with a high bias for action, a proven ability to build trust-based relationships & improve capability; partnering with senior leaders to shape & execute strategic plans, enabling & improving businesses through its people.

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Ben Langton — Head of HR Uki Commercial & Retail at Deliveroo in Manchester, GB | Unifers