Ben Lee

Innovation and Sustainability Leader | Integrator | Strategist

Role
Principal Innovation and Sustainability Leader, Customer Support at Boeing
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Ben Lee

ACCOMPLISHMENTS• At the start of the COVID-19 pandemic in 2020, selected by Senior Executive of Customer Support to become member of a 30 person tiger team and led a 50 person sub team of experts within Boeing to establish guidance that ensured safety and public confidence in aviation travel.• Established and implemented the first of its kind passenger to freighter conversion support P&L with a annual revenue.• Key Boeing representative that enabled a foreign commercial airline in gaining US regulatory approval to operate Vietnam’s first historical commercial flight to the United States.CORE COMPETENCIESCreative Problem Solving | Influence Positive Outcome | Program Management | Strategic Planning | Collaboration with Cross Functional Teams | P&L Management | Team Management | Project Management | Conflict Resolution | Process Improvement | Policy Authorship | Knowledge Management | Change Management | Critical Thinking | AdaptableLEADERSHIP PRINCIPLESCustomer Obsession | Innovate & Simplify | Think Big | Take Ownership | Active Listening | People Development

Experience

  1. Principal Innovation and Sustainability Leader, Customer Support

    Boeing

    Dec 2018 — Present · Seattle, WA, US

    Lead strategy - 30%| Program Management - 30%| Continuous Improvement - 40% • Lead organizational technology strategy definition, implementation, and investment decisions for a people global organization. • Program manage multi-million dollar technology portfolio including funding, performance, and execution.• Lead a team of 10 senior managers on continuous improvement activities including innovation management.

Education

  • Cornell University

    Executive Certificate, Blockchain for Business

    2018

  • Embry-Riddle Aeronautical University

    MS, Technical Management

    2005

  • Villanova University

    Certificate in Sustainable Value Creation, Sustainable Enterprise Executive Education & Development (SEED)

    2023

  • Missouri University of Science and Technology

    Graduate Certificate, Systems Engineering

    2004 — 2005

  • Cornell University

    Executive Certificate, Data Analytics

    2018

  • Cornell University

    Python Programming

    2021

  • MIT Professional Education

    Management of Technology

    2022

  • MIT Professional Education

    Generative AI

    2024

  • Cornell University

    Executive Certificate, Innovation strategy

    2020

  • Harvard Extension School

    Artificial Intelligence in Business

    2019

  • Oregon Institute of Technology

    BS, Manufacturing Engineering

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Ben Lee — Principal Innovation and Sustainability Leader, Customer Support at Boeing in Seattle, WA, US | Unifers