Ben Lee
Innovation and Sustainability Leader | Integrator | Strategist
- Role
- Principal Innovation and Sustainability Leader, Customer Support at Boeing
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Ben Lee
ACCOMPLISHMENTS• At the start of the COVID-19 pandemic in 2020, selected by Senior Executive of Customer Support to become member of a 30 person tiger team and led a 50 person sub team of experts within Boeing to establish guidance that ensured safety and public confidence in aviation travel.• Established and implemented the first of its kind passenger to freighter conversion support P&L with a annual revenue.• Key Boeing representative that enabled a foreign commercial airline in gaining US regulatory approval to operate Vietnam’s first historical commercial flight to the United States.CORE COMPETENCIESCreative Problem Solving | Influence Positive Outcome | Program Management | Strategic Planning | Collaboration with Cross Functional Teams | P&L Management | Team Management | Project Management | Conflict Resolution | Process Improvement | Policy Authorship | Knowledge Management | Change Management | Critical Thinking | AdaptableLEADERSHIP PRINCIPLESCustomer Obsession | Innovate & Simplify | Think Big | Take Ownership | Active Listening | People Development
Experience
Principal Innovation and Sustainability Leader, Customer Support
Dec 2018 — Present · Seattle, WA, US
Lead strategy - 30%| Program Management - 30%| Continuous Improvement - 40% • Lead organizational technology strategy definition, implementation, and investment decisions for a people global organization. • Program manage multi-million dollar technology portfolio including funding, performance, and execution.• Lead a team of 10 senior managers on continuous improvement activities including innovation management.
Education
Cornell University
Executive Certificate, Blockchain for Business
2018
Embry-Riddle Aeronautical University
MS, Technical Management
2005
Villanova University
Certificate in Sustainable Value Creation, Sustainable Enterprise Executive Education & Development (SEED)
2023
Missouri University of Science and Technology
Graduate Certificate, Systems Engineering
2004 — 2005
Cornell University
Executive Certificate, Data Analytics
2018
Cornell University
Python Programming
2021
MIT Professional Education
Management of Technology
2022
MIT Professional Education
Generative AI
2024
Cornell University
Executive Certificate, Innovation strategy
2020
Harvard Extension School
Artificial Intelligence in Business
2019
Oregon Institute of Technology
BS, Manufacturing Engineering
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