Ben Kochanowski
Sales Specialist @Apple
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WORK HISTORY
Sales Specialist @Apple
Columbus, OH, US
Customer Experience Excellence: Delivered excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.Collaborative Team Assistance: Support peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.Product Mastery: Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.Proactive Hardware & Software Support: When possible, troubleshoot hardware, operating system, and software issues for customers to proactively avoid Genius Bar appointments.
SKILLS
ABOUT BEN KOCHANOWSKI
SaaS Client & Customer Experience Champion | Product Support and Development | Implementation Wizard | Co-Owner @ Rosey Red Photography
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