Ben Kochanowski
SaaS Client & Customer Experience Champion | Product Support and Development | Implementation Wizard | Co-Owner @ Rosey Red Photography
- Role
- Sales Specialist at Apple
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
Experience
Sales Specialist
Aug 2025 — Present · Columbus, OH, US
Customer Experience Excellence: Delivered excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.Collaborative Team Assistance: Support peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.Product Mastery: Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.Proactive Hardware & Software Support: When possible, troubleshoot hardware, operating system, and software issues for customers to proactively avoid Genius Bar appointments.
Skills
- Image Processing
- Process Implementation
- Online Media Management
- Lightroom
- Content Management
- Os X
- Windows
- SEO
- Social Networking
- Social Media Marketing
- Branding
- Illustrator
- Final Cut Studio
- Media Production Management
- Social Media Outreach
- Training
- Photoshop
- Microsoft Office
- Sales
- Recruiting
- Customer Service
- Premiere
- Market Research
- Powerpoint
- Management
- Program Development
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