Ben Knipp
Functional Architect @Alithya
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WORK HISTORY
Functional Architect @Alithya
Montreal, QC, CA
Architect and deliver Dynamics 365 and Power Platform solutions that optimize client business processes, driving cost efficiencies and faster time‑to‑market through workflow redesign and automation. Lead user‑centric solution design, applying UX and design‑thinking principles to improve adoption, engagement, and long‑term value realization. Design scalable, future‑ready CRM architectures that streamline operations, improve data visibility, and enable informed, outcome‑driven decision‑making for professional services clients.
EDUCATION
CareerFoundry
Certified UX Designer
IHK Berlin
Office Administration (Apprenticeship)
ABOUT BEN KNIPP
Functional Architect specializing in Microsoft Dynamics 365 and the Power Platform.I help organizations across industries design and deliver scalable CRM and automation solutions that drive efficiency, adoption, and measurable business value.With 7+ years of experience in Microsoft partner and professional services environments, I lead end‑to‑end implementations—from discovery and solution design through delivery and optimization—translating complex business requirements into practical, user‑centric solutions that teams actually use.If you’re looking to modernize customer engagement, streamline operations, or get more value from your Microsoft ecosystem, let’s connect.
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