Ben Joe
Lead Business Analyst | Product Owner/ Manager | Trained PriceFx Project Manager| CSPO | Functional SAP CPQ
- Role
- Lead Business Analyst at Tech Mahindra
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ben Joe
I am Lead business analyst, with 10+ years of experience in agile methodology, business process analysis and improvement, and requirement gathering to deliver high-quality solutions clients. I am also a trained and certified Project Manager by Pricefx, and I have expertise in CRM and SAP CPQ, which are essential tools for streamlining and optimizing sales and pricing processes.In my previous roles, I have successfully implemented improvement strategies, developed workflow diagrams, prepared user stories, product backlog, and sprint goals, and tracked project progress using Jira and other tools. I have also gained knowledge of healthcare workflows and EMR applications, and contributed to the creation of design specifications, functional design documents, and user manuals. My goal is to leverage my skills and knowledge to enable data-driven decision making, enhance customer satisfaction, and improve business outcomes.
Experience
Lead Business Analyst
Jun 2024 — Present · Chennai, IN
Education
Lourdes Matha college of science and technology
Engineer's Degree, Computer Software Engineering
2008 — 2012
SCMS GROUP OF INSTITUTIONS
PGDM, Systems and Operations, Marketting
2013 — 2015
Skills
- Customer Service
- Microsoft Powerpoint
- Html
- Public Speaking
- Photoshop
- Research
- Microsoft Office
- Powerpoint
- Microsoft Excel
- C++
- English
- Teamwork
- Team Management
- Social Media
- Microsoft Word
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