Ben Smith
Global Payments Inc.
Nottingham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Global Payments Inc.
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EDUCATION
N/A
Loughborough University
Events & Facilities Management
1994 — 2001
Edenglen High
Matric, Matric
SKILLS
IT Service ManagementAccount ManagementChange ManagementB2bOutsourcingTelephonyMicrosoft OfficeSalesAvayaManagementSqlCustomer Relationship Management (Crm)Stakeholder ManagementTrainingSharepointLeadershipForecastingSales OperationsCreditPerformance ManagementFinancial ServicesCrmCustomer ServiceProject ManagementSales ManagementPredictive DialersTelecommunicationsDialer ManagementOperations ManagementBusiness IntelligenceCustomer JourneysBankingIvrTeam ManagementCall CentersProcess ImprovementCustomer ExperienceLead GenerationService DeliveryBusiness Analysis
ABOUT BEN SMITH
With over 15 years of experience in the contact centre industry, I have developed…
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