Benjamin Noah

About Benjamin Noah

My name is Ben Noah, my passions include:~Collaborating with AI~User Research Extraordinaire~Identifying internal team biases that result in lopsided product development~Bringing balance to internal mindshare~Excellence in product impact~E2E systems analyses\\ I am currently supporting research in the Microsoft CoreAI group.\\ 20••••22: Senior User Researcher for the Ethics & Society Group (Cloud & AI) for development of responsible AI.\\ sample of contribution areas:/** Machine Learning - Collecting Human Data Responsibly: https://learn.microsoft.com/en-us/azure/machine-learning/concept-sourcing-human-data/** Error Analysis of ML Models - https://erroranalysis.ai//** Trust in Digital Assistants - https://journals.sagepub.com/doi/pdf/10.1177/10••••••••29/** Responsible Deployment of Synthetic Speech - https://docs.microsoft.com/en-us/azure/cognitive-services/speech-service/concepts-guidelines-responsible-deployment-synthetic/** Application of Responsible AI Fairness in Speech technology at Microsoft - https://speech.azure.us/portal/responsibleai/assess/** Responsible Deployment of Vision Spatial Analysis - https://docs.microsoft.com/en-us/legal/cognitive-services/computer-vision/responsible-use-deployment?context=%2fazure%2fcognitive-services%2fComputer-vision%2fcontext%2fcontext\\ 20••••18: Led user research for Every Day Magic Studio. Check out the Photos app, Paint 3D, and 3D Viewer on Windows 10

Experience

1. Senior User Experience Researcher

   Microsoft

   Jul 2016 — Present · Redmond, WA, US

   Currently: Help AI Researchers / ML Engineers / AI Data Scientists & Applied Scientists conduct fine-tuning, post-training, evaluations, and deployments of custom frontier AI models. Understand workflows, tools, and JTBD. Concept improvements, validate, and measure impact. Utilizing an array of UXR methods and good-old-fashion cross-discipline collaboration to uncover insights.Previously: Drove Microsoft Azure AI research focused on developer-first AI-agentic workflows. Extensive contribution to research on Ethics & Society for AI. Led and conducted user research in support of multiple teams inside the company. Uncovered and communicated key user insights for strategy development. Consolidated knowledge across internal/external research for experience design.

Education

• Pennsylvania State University

  PhD, Human Factors in Industrial Engineering

  2012 — 2016

• University of Illinois at Urbana-Champaign

  Bachelor of Science, Mechanical Engineering

  2003 — 2007

Skills

• Interviewing
• Simplification
• Project Planning
• Eye Tracking
• Statistical Data Analysis
• Usability Labs
• Construction
• Usability
• Training
• Needs Analysis
• Usability Testing
• Interpersonal Skills
• Design of Experiments
• Manufacturing
• Cognitive Decision Making
• User-Centered Design
• Programming
• Adhesives
• Mechanical Engineering
• Human Factors
• Display Design
• Cognitive Workload
• Project Management
• Human Computer Interaction
• Situation Awareness
• Lean Six Sigma