Benjamin Whittle
IT Business Analyst Iv @TD
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WORK HISTORY
IT Business Analyst Iv @TD
CA
Supported Capital Markets Trading Applications: Calypso Derivative System & Markitwire Provided business, technical and operational support for Front Office, Middle Office, Back Office, Risk, Regulatory, Vendor, and Technology teamsAccountable for troubleshooting, resolving and preventing time sensitive Level 1 and 2 application issuesSolid front to back trade lifecycle knowledge and exposure to the System Development Lifecycle (SDLC)Experienced with investigating complex application configurations, trade booking issues, cashflow/transfer differences and downstream feed issuesProvided detailed analysis, solutions, system management, and resolved user requests on a daily basisProactively investigated and recommended application specific configuration changes to resolve issuesCreated monitoring jobs using Calmon and Geneos ITRS to increase support efficiency in identifying issues and reduce escalations Assisted in migrating over 400 Cron and scheduled task jobs to AutoSys Improved generation times for Calypso End of Day files to meet Service Level AgreementsReceived the Quarterly Awards: Principles in Practice & Act for Impact
EDUCATION
Ryerson University
BComm
SKILLS
ABOUT BENJAMIN WHITTLE
IT Business Analyst IV at TD SECURITIES LIMITED
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