Benjamin West
Director of Credit Training | Driving Leadership Development & Credit Excellence Across Zions Bancorporation | Military Leader
- Role
- Battalion Operations Officer (S3) at Utah Army National Guard
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Benjamin West
I lead Credit Training at Zions Bancorporation, where I focus on strengthening leadership capability and reinforcing a consistent, high-performing credit culture across the enterprise.My work centers on disciplined execution, ensuring our bankers are equipped to deliver strong credit outcomes, serve clients effectively, and operate with consistency across teams and affiliates. At its core, this means building better bankers and developing the next generation of bank leaders.With over 20 years of experience across frontline banking, credit, and enterprise functions, I bring a practical understanding of how strategy translates into performance. I design and lead programs that align leadership development with business priorities, strengthen underwriting discipline, and drive more consistent execution across the organization.I believe long-term performance in banking is driven by the quality of leadership at every level. Too often, high-performing individuals are promoted without the structure or preparation required to lead effectively. I focus on closing that gap; building leaders who can think critically, execute with clarity, and lead teams in a way that supports both client outcomes and sound credit decisions.My leadership approach is further shaped by my service in the Utah Army National Guard, where principles like clear intent, accountability, and decentralized execution are essential to performance. I apply these same principles to building teams and systems that can execute reliably in dynamic environments.
Experience
Battalion Operations Officer (S3)
Jun 2023 — Present · North Salt Lake, UT, US
Principal staff assistant to the commander in matters pertaining to organization, training, and primary operations∙Advises and assists other staff officers in the operational aspects of their particular activities∙Manages team of operations staff
Education
Weber State University
Bachelor of Science (BS), Business Administration and Management, General
2008 — 2011
Boise State University
General Studies
University of Utah
Master of Business Administration - MBA
2018 — 2020
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