Benyamin Hadian Zarkesh Moghadam
Data, Security, and Network Systems Analyst @WBM Technologies
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WORK HISTORY
Data, Security, and Network Systems Analyst @WBM Technologies
Edmonton, AB, CA
As a dedicated on-site Data, Security, and Network Systems Analyst for the Association of Alberta Municipalities (ABMunis), I manage and secure enterprise IT environments across Microsoft Azure, Microsoft 365, and VMware, ensuring exceptional service delivery, reliability, and compliance.Achieved a 100% Net Promoter Score for 12+ months and ranked as the top analyst across all D&S teams for performance, ticket closure, and client satisfaction.Manage and support ABMunis’ IT infrastructure, including 1,600+ users, 135+ staff, 150+ mailboxes, 200+ endpoints, and 15+ servers, ensuring optimal uptime, performance, and security.Administered Microsoft Azure and Microsoft 365 environments (Exchange, Intune, Entra ID, Defender, Purview, SharePoint, Teams, Power Platform, Dynamics). Maintained conference systems including Logitech Rally Bar, Surface Hub, and Crestron Teams Rooms equipment.Lead incident response efforts and forensic reviews in collaboration with SECaaS partners and internal IT teams to mitigate and prevent security threats. Leveraged tools such as FortiEMS, FortiSIEM, FortiAnalyzer, FortiEDR, CrowdStrike, Cyglass, and Microsoft Sentinel for proactive threat management.Supported Autopilot endpoint deployment, asset lifecycle tracking, and documentation. Collaborated with vendors including Microsoft, Salesforce, DigiCert, Exclaimer, Origami, and Tableau to ensure system reliability and alignment with business needs.Escalated fewer than 1% of request and incident tickets to higher tiers while resolving approximately tickets within less than two years.A results-driven analyst recognized for technical excellence, strong problem-solving, and a customer-first mindset, consistently ensuring security, reliability, and client trust in every interaction.Proud to be part of the @WBM Technologies team that fosters learning, collaboration, and continuous growth. Excited to keep growing and contributing to Canada’s thriving technology community.
EDUCATION
Qazvin Islamic Azad University ( Qiau )
(B.Sc.) Bachelor's degree, Computer Software Engineering Technology
KIAU - Karaj Islamic Azad University
Associate Degree, Computer Software (Applied Science)
University of Alberta
Master of Science in Internetworking, Internetworking
Emam Sadegh
Diploma, Math & Physics
ABOUT BENYAMIN HADIAN ZARKESH MOGHADAM
I am an experienced IT professional with a proven track record in administering diverse applications, systems, networks, and IT projects across complex, multi-platform environments. I bring strong strategic thinking and communication skills that foster seamless collaboration within diverse teams and dynamic work settings.I quickly adapt to new technologies and evolving environments, drawing on extensive hands-on experience to deliver reliable, scalable, and secure IT solutions. My goal is to leverage my expertise in cloud, data, and security systems to support innovation and efficiency in highly available, multi-domain infrastructures.I am committed to understanding business needs, planning effectively, and meeting deadlines through research-driven and practical solutions. I value building strong relationships with colleagues from diverse cultural and professional backgrounds, contributing to teamwork, problem-solving, and continuous improvement.Driven by curiosity, integrity, and innovation, I approach every challenge with a strong work ethic and a customer-focused mindset, striving to deliver lasting impact and measurable results in every project. Data, Security, and Network System Analyst | WBM Technologies (2023-Present)> Moved to Canada (2022) Chief Executive Officer at Pss™ – Pars Smart Solutions Computer Engineer at Amin Mohaseb Ravesh (AMR) Institute (20••••22) Information Technology Project Manager, Deniz Café & Restaurant Information Technology System (20••••18). Information Technology Project Manager, Aseman Abi Newspaper Information Technology System(20••••18). Application Development Project Manager, CRM, Smart Internet System Wi-Fi (20••••22). Web Development Project Manager, DPS Web Server & Hosting & Design (20••••18). Head of Information Technology Department, Investment Co.(20••••18). Freelance Software Engineer and Consultant at Vine Studio (20••••22). Network Administrator & Database Administrator: Notash Foulad Firm (20••••13). Independent Business Owner at Pcsc™ - Pasargad Computer Support Center (20••••19). Technical Manager at A. P. D.(Andishe Pardaz Douran)(20••••06). Network and Database Administrator at A. T. S.(Arash Technical Support)(20••••08). Project Manager, Web Design at College of Agriculture & Natural Resources, University of Tehran (20••••04). Network Administrator at College of Agriculture & natural resources, University of Tehran, Faculty of Agricultural Economics and Development (2001).
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