Benjamin Turner

Product Manager at Documo. Helping revolutionize healthcare document processing.

Role
Product Manager at Documo
Location
Omaha, NE, US
LinkedIn followers
500 followers

About Benjamin Turner

Outcomes focused M.B.A. who used a certificate in Product Management from Cornell University and a decade of experience in leading teams and increasing revenue in non-traditional startup spaces to springboard into a product management career. Working everyday on becoming the best product manager that I can be.At Documo I\'ve found the right opportunity to leverage my product management skills alongside proven skills from earlier career stops like leadership, creative problem solving, crisis management, strategic decision making, and an aggressive growth mindset.

Experience

  1. Product Manager

    Documo

    Jun 2022 — Present

    Conducted research with over 50 current and future customers to uncover product insights related to inbound faxing in healthcare environments. Synthesized results to uncover and define ideal workflow for inbound healthcare documents- Driven by the results of customer research designed an AI tool to extract patient information from healthcare documents with a team of external consultants, internal executives, designers and developers- Worked in lockstep with a team of designers, educators, and developers to build multiple integrations between our core product and popular Electronic Health Record (EHR) tools such as NextGen, ModMed, and PointClickCare- Worked closely with a customer to change the fundamental nature of cloud faxing API. Helped create endpoints and webhook calls that enabled them to sell their product to more than 100 additional locations- Scoped, ticketed, and designed a feature based on feedback from a potential customer that opened up a new ICP and sales channel while helping to close a deal worth $80k ARR- Planned, designed, and implemented internal changes and created tools that lead to a significant increase in cash flow predictability, reduced customer discovered billing errors to zero, and captured an additional $45k in revenue over the first 4 months of changes- Led a cross functional team to repackage and price our product to increase revenue and quadruple ACV across the organization.

Education

  • Hamilton College

    Bachelor of Arts, History

    2001 — 2005

  • Cornell University

    Certificate, Product Management

  • University of Denver - Daniels College of Business

    MBA, Innovation Management

    2006 — 2008

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Benjamin Turner — Product Manager at Documo in Omaha, NE, US | Unifers