Benjamin C.
Sr Design Ops Program Manager | Building AI-Powered Systems That Scale Design Teams
- Role
- Sr Design Program Manager & Design Operations Commerce, Listing, Financial Services & Trust at eBay
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Benjamin C.
I build AI-powered systems, tools, and operational infrastructure that help design teams move faster, eliminate manual work and deliver better products at scale.10+ years of Design Program Management and DesignOps at eBay, Meta, and Kaiser Permanente. I’ve led teams of 40+ across Product Design, Content Design, UX Research, and Engineering with a portfolio of ~$136M. I build and implement the intake workflows, design system governance, sprint frameworks, and operating rhythms that turn complexity into focused, executable work. I integrate AI into the systems and tools that support design teams by automating the manual effort, accelerating delivery cycles and improving operational visibility. What I do best: take ambiguity and noise and turn them into structure — in a sprint room or in front of senior leadership.
Experience
Sr Design Program Manager & Design Operations Commerce, Listing, Financial Services & Trust
Jul 2023 — Present
Education
San Diego State University
Bachelor of Science (B.S.), Business Finance
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