Benjamin B.

About Benjamin B.

Product, Technology and Business Operations Leader with career history of producing highly profitable, innovative and sophisticated Technology solutions. Equally conversant in the language of business and technology, Ben serves as an ideal interface \"the glue\" between integrated solutions and various functional units within a technology solutions business.Noted for driving business success and value for organizations, employees and customers through…• Transformation Leadership: Carried out operational transformations, business and orgs restructuring and process improvements that resulted in efficient product delivery, product support and improved customer satisfaction while reducing cost.• Enabling Profitability: Managed technology solution programs that generated more than $1B.• Global Workforce Management: Led as many as 900 professionals in US, Canada, UK, Germany, Australia, New Zealand, India, Russia, Europe, South America and Middle East.• Merger and Acquisition Effectiveness: Played key role in pre-LOI, post-LOI, due diligence, assimilation, on-boarding, consolidation and unification of 13 acquisitions that took the company to a successful IPO and a $1.1B market cap in a span of 6 years.An assertive, take-charge, proven leader with positive \"can do\" attitude and a sense of urgency to get things done collaboratively. Ben has been repeatedly able to make progress in unclear situations and adapted to working in a new environment as a thinker and a problem solver with good judgment, and a broad business perspective while eager to learn and grow continuously- Customer needs analysis and solution development- Software development- Customer success and customer support- Business transformation and process improvement- M&A, IPO, growth, profitability- Enterprise Software, B2B, B2C- ERP - CRM - SCM - BI- Budget, cost, risk and change control- Resource planning and prioritization- Cloud - SaaS - Managed Services- Agile methodology - SAFe - Scrum framework- Project and program management- Team development and leadership

Experience

1. Founding Member

   San Diego Tech Hub

   Feb 2019 — Present · San Diego, CA, US

   San Diego Tech Hub represents a movement aimed at changing the perception of the San Diego tech ecosystem. Our focus is to be a conduit for change connecting businesses, organizations, and individuals, leveraging their resources and talents to build a stronger San Diego tech community through collaboration.

Education

• McGill University School of Continuing Studies

  Computer/Information Technology Administration and Management

• Herzing College

  Diploma, Programmer Analyst

• Azad University (IAU)

  Bachelor of Commerce - BCom, Business Administration and Management, General

Skills

• Agile Project Management
• Product Management
• Business Transformation
• Software Lifecycle Management
• Professional Services
• Product Life Cycle Management
• Change Management
• Software Development
• Scrum
• Strategic Planning
• Enterprise Software
• Agile Modeling
• Customer Relationship Management (Crm)
• Business Process
• Erp
• Customer Satisfaction
• Solutions Development
• Resource Management
• Software Project Management
• Software Development Methodologies
• Crm
• Quality Assurance
• Client Services
• Management Consulting
• Customer Engagement
• Project Management
• Program Management
• Lean Initiatives
• Software Implementation
• Software Consulting
• Managed Services
• Integration
• Project Portfolio Management
• Managing Expectations
• Process Improvement
• Lean Manufacturing
• Enterprise Resource Planning (Erp)
• Cloud Computing
• Business Analysis
• Software as a Service (Saas)