Benjamin Nissan Zahirpour
Technology Professional | Bridging People, Technology & Business | Builder of Scalable Operations & Teams
- Role
- Network Engineer Operations Lead at Visionary Solutions, Llc
- Location
- Rockville, MD, US
- LinkedIn followers
- 500 followers
About Benjamin Nissan Zahirpour
I’m a technology professional with experience across data center, enterprise, and service provider environments, and a proven track record of building scalable operations, developing teams, and aligning technology with business goals. At Visionary Solutions, I helped build a Network Operations Center from the ground up by designing SOPs and knowledge bases, implementing SolarWinds and ServiceNow, and mentoring a new team. My role also included working with engineering leads and architects to influence design decisions and ensure the NOC supported the company’s broader objectives. Before that, I served as a shift lead at the FDA’s NOC, coordinating enterprise-scale network operations and mentoring teammates. At Bytedance, I supported global data center deployments and connected on-premises networks to AWS Direct Connect, Azure ExpressRoute, and Google Cloud Interconnect, with hands-on experience in bridging infrastructure with cloud platforms. What makes me unique is not just my technical background, but my ability to connect with people and clearly communicate complex topics while staying focused on business outcomes. I enjoy designing systems that scale, mentoring colleagues, and ensuring technology initiatives align with organizational goals. I’m currently completing my PMP and an MBA in IT Management. I’m focused on expanding into roles where I can combine technical expertise with leadership and business insight, building teams, guiding strategy, and delivering solutions that create lasting impact.
Experience
Network Engineer Operations Lead
Apr 2025 — Present · Herndon, VA, US
Built the company’s first Network Operations Center (NOC) from the ground up, establishing the foundation for scalable operations and long-term growth.Led cross-functional Operations and Engineering meetings, aligning technical initiatives with business priorities and strengthening collaboration between teams.Designed staffing models and shift schedules to ensure 24/7 coverage while optimizing efficiency and workload balance.Authored and implemented SOPs and knowledge base articles, standardizing operations and reducing resolution times.Managed a centralized project tracker, improving visibility, accountability, and execution of ongoing initiatives.Interviewed, onboarded, and developed NOC staff, building a high-performing team and mentoring junior engineers into advanced roles.Created onboarding and training programs that accelerated ramp-up time for new hires and ensured consistency in service delivery.Designed NOC workflows, dashboards, and network maps in SolarWinds and ServiceNow, providing leadership with actionable visibility into network health.Partnered with engineering leads and architects on new site design, installation, and configuration, ensuring operational requirements were fully integrated into infrastructure decisions.Maintained and optimized existing network infrastructure, balancing stability with the adoption of new technologies.
Education
Western Governors University
Bachelor of Science - BS
2023 — 2025
Western Governors University
Master of Business Administration - MBA
2025 — 2026
Harvard University
CS50 - Intro to Computer Science
2025 — 2025
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