Benjamin West
Customer Success Manager at Dynatrace
- Role
- Customer Success Manager at Dynatrace
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Nov 2021 — Present · Fort Myers, FL, US
At Dynatrace I support a >7M USD portfolio of Brazilian enterprise clients across financial, retail and public sectors. Together with my technical colleagues, I help my clients learn and plan how to get the most out of their Dynatrace investment. I\'m part evangelist, project manager, and firefighter.
Education
Dickinson College
Bachelor of Arts (BA), Latin American and Caribbean Studies
2010 — 2014
Pontifícia Universidade Católica de São Paulo
Exchange Student, Ciências Sociais
2012 — 2013
USP - Universidade de São Paulo
Exchange Student, Letras
2013 — 2013
Dickinson College
Bachelor of Arts (BA), Archaeology
2010 — 2014
Skills
- Microsoft Office
- Public Speaking
- Imovie
- Academic Writing
- Audacity
- Powerpoint
- Field Work
- Editing
- Wordpress
- Research
- Qualitative Research
- Adobe Creative Suite
- Anthropology
- Drupal
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