Benjamin Wang

About Benjamin Wang

A highly experienced, dedicated and team-oriented professional with more than fifteen years of experience in the design, implementation and administration of large-scale comprehensive enterprise information systems; detail oriented, self-motivated and always driven by service quality, outcome and customer satisfaction

Experience

1. Senior Storage Engineer

   Wssc Washington Suburban Sanitary Commission

   May 2018 — Present · Laurel, MD, US

   Manages WSSC’s SAN/NAS storage systems, Mainframe, Backup and Archive systems and VMWare virtualization infrastructure, conduct performance tuning, capacity planning, problem determination and resolution finding as well as system optimizing • Leads or participates projects for Storage tech refresh, Cloud migration, Cornerstone project deployment and operation • Collects and reports monthly key metrics on data center and related infrastructure operational performance • Monitors team queues, assign tickets to proper resources and encourage tickets been handled timely• Manages external vendor relationships and develops KPIs and SLAs to ensure standards are met

Education

• Southeastern University (Washington, D.C.)

  M.S., Computer Science

  2000 — 2002

Skills

• Microsoft Exchange
• Servers
• Tsm
• San
• Vmware Infrastructure
• Emc Celerra
• Storage Area Networks
• Active Directory
• Unix
• Windows Server
• Netapp
• Storage Area Network (San)
• Vmware
• Ibm Aix
• Aix
• Disaster Recovery
• Network-Attached Storage (Nas)
• Dns
• Nas
• Storage
• Domain Name System (Dns)