Benjamin Villa
Digital Engagement Consultant Iii @Black Hills Federal Credit Union
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WORK HISTORY
Digital Engagement Consultant Iii @Black Hills Federal Credit Union
EDUCATION
Northern State University
Bachelor of Arts (B.A.), Music
Northern State University
Bachelor of Arts (B.A.), Musical Theatre
National American University
Master of Business Administration (M.B.A.), Accounting and Finance
ABOUT BENJAMIN VILLA
Highly member focused and detail oriented professional with proven track record training and developing staff to provide exceptional member experiences seeking to leverage professional background and MBA. Related skills and experience include:Relationship Management: Extensive history with developing strong relationships with members to build strong client base, garner repeat business and maximize revenue opportunities with existing clients. Diplomatic and patient with proven track record in imparting skills to others.Communication: Outstanding communication abilities, demonstrated by successfully training new staff members to stellar performance. Ability to listen patiently provides excellent foundation for negotiation and conflict resolution as well as offer beneficial products and services.Coordination: Previous success managing diverse groups of people to achieve significant goals under time constraints. Strongly focused with above average attention to detail. Coordinate and facilitate daily quick start meetings. Create and maintain monthly employee schedules to ensure adequate staffing. Achievements / Strengths: Demonstrated ability to quickly learn and apply new information. Technically savvy and proficient in Windows environments, Microsoft Office Suite, and various finance programs. Provided personalized coaching and feedback to peers through observation and one on ones while supporting departmental needs.
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