Benjamin Schober

About Benjamin Schober

Self-motivated people leader who actively works across complex matrix organizations and countries to implement holistic quality and training programs. Offer strong technical and business process knowledge with a focus on continuous improvement of people, procedures, and business systems in order maximize customer experience and contribute to revenue growth. Skilled in people development, communication strategies, and project management for successful implementations of new roles, processes and systems. Keen eye in regards to compliance matters to ensure company and consumer level data is protected. Development and utilization of business metrics to make data driven decisions and assist with prioritization around actionable items that enhance success for operational teams whether it be tools, processes, or structure.

Experience

1. Director Consumer Operations

   LexisNexis Risk Solutions

   May 2024 — Present · Dayton, OH, US

Education

• The Ohio State University

  Bachelors, Anthropology

  2001 — 2004

• University of Dayton Graduate Business Programs

  Masters of Business Administration, Business Administration and Management, General

Skills

• Program Management
• Team Leadership
• Analytics
• Process Improvement
• Requirements Analysis
• Business Process Improvement
• Crm
• Access
• Training
• Sharepoint
• Business Analysis
• Business Process
• Cross-Functional Team Leadership
• Change Management
• Project Management
• Vendor Management
• Customer Relationship Management (Crm)
• Visio
• Consulting
• Management
• Leadership
• Business Intelligence