Benjamin Ryan

Lead Project Manager @Delta Dental of Massachusetts

Georgetown, MA, US
MOBILE NUMBERS
+17•••••••22

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WORK HISTORY

Feb 2024 — Present

Lead Project Manager @Delta Dental of Massachusetts

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Boston, MA, US

Developed a long-term Project Management Office (PMO) strategy framework to enhance project delivery and operational efficiency across the organization.• Led enterprise-wide transformation initiatives, ensuring alignment between project execution and organizational change objectives.• Conducted comprehensive operational assessments of departmental processes to evaluate efficiency and establish the foundation for a business transformation RFP.• Standardized project management tools and reporting, spearheading high-profile projects that supported strategic business priorities—including designing an intake strategy for prioritizing company initiatives.

EDUCATION

N/A

Saint Anselm College

BA

N/A

Southern New Hampshire University

Master of Business Administration (M.B.A.)

SKILLS

Customer ServiceInsuranceCoachingLeadershipClaims HandlingAnalysisRecruitingTeamworkRisk ManagementNegotiationProcess ImprovementChange ManagementClaimAnalytical SkillsPolicyCustomer SatisfactionTrainingClaims ManagementManagementClaim InvestigationLiabilityProperty & Casualty InsuranceBusiness Process Improvement

ABOUT BENJAMIN RYAN

Accomplished Project | Transformation | Organizational Change Manager | Girl Dad | Marathon RunnerWith over a decade of experience in project management, I specialize in leading complex organizational and technological transformations. My approach blends strategic thinking with a collaborative leadership style, enabling me to drive initiatives that deliver measurable results and lasting change.I’m passionate about fostering innovation and continuous improvement, and I thrive in environments where cross-functional collaboration is key. By leveraging proven project and change management methodologies, I plan, organize, and execute initiatives with precision—always keeping stakeholder alignment and business outcomes at the forefront.My career highlights include:Building and scaling a strategic PMO from the ground up.Leading collaborative transitions during acquisitions and divestitures.Overseeing large-scale technology integrations and platform rollouts.Spearheading user acceptance and beta testing for a new claims platform and user interfaces.What sets me apart is my genuine enthusiasm for connecting with people—whether it’s through professional partnerships or shared personal interests. I welcome conversations around project management, digital transformation, and organizational change, as well as lighter topics like running, Major League Baseball, New England sports, movies, and whatever book or series I’m currently immersed in.Let’s connect—whether to collaborate, share ideas, or simply chat about what’s inspiring us lately.

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