Benjamin Ray
Employee Relations Manager, North America @UNIQLO
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WORK HISTORY
Employee Relations Manager, North America @UNIQLO
Job Responsibilities:Lead the management of employee relations processes and procedures to enable effective management, conflict resolution, and problem solving.Identify a fair and inclusive process appropriate for employee concerns or grievances including overseeing employee fact-finding and ensuring adherence to employee relations policies and practices.Provide strategic support, thought partnership, and coaching to all levels of the company.Staying attuned to organizational and operational changes across the company to identify potential employee relations risks and develop plans to address proactively.Provide coaching and counsel to managers and supervisors of all levels to address employee behavior, performance, and any workplace issues.Guide and assist with the development and communication of appropriate performance feedback or action plans including disciplinary actions.Partner with the Director of Human Resources to ensure maximum performance of all HR metrics and to create action plans to positively impact top and bottom line business initiatives. Oversee the use of effective documentation techniques and maintaining accurate, confidential records regarding all reported matters.Interpret and apply understanding of personnel policies and procedures, employment law, and other regulations to provide guidance on employee relations matters.Provide guidance to leadership and non-management personnel in resolving work-related problems; ensuring a balance between employee needs and organizational goals.Ensure compliance with all HR policies and procedures and local, state, and federal requirements.Serve as a strategic adviser to Executive team to understand business needs and proactively identify gaps in communication or process and procedure.Track and record exit interviews results and trends with accompanying recommendations.Train managers on organizational policy matters such as equal employment opportunity and sexual harassment.
EDUCATION
Ferrum College
Biology, General
Radford University
Management Information Systems, General
ABOUT BENJAMIN RAY
Human Resources and Talent Acquisition professional with extensive experience in customer service, team leadership and development, client relationships and full cycle recruitment. As an HR professional he focuses on benefits, leadership development, compensation, diversity, employee relations, ethics, compliance, employee development and staffing management. He maintains and enhances his organization\'s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.His approach to building lasting client relationships with organizations and hiring managers is focused on developing talent acquisition solutions, identifying the top candidates in the market and nurturing and managing the process from source to hire. He takes the time to understand the culture and needs of an organization and partners closely with stakeholders to identify candidates who will create a positive and lasting impact on the teams they join.When he is not in the office he can be found backcountry skiing, mountain biking, backpacking, running the trails of New Hampshire\'s White Mountains or training for his next ultra marathon.
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