Benjamin Neylan

Founder @Keyera

Calgary, AB, CA

Built the design, development, and managed the company\'s website, integrating an efficient booking system to streamline client appointments and enhance user experience. Leveraged BookingPress to ensure optimal performance and user engagement- Oversaw all aspects of customer relations, including scheduling and conducting meetings, promptly addressing inquiries and concerns via email, and maintaining a high standard of service. Implemented effective communication strategies to enhance customer satisfaction and loyalty, leading to an improved client retention rate- Enhanced business operations by applying analytical thinking to identify inefficiencies and develop streamlined processes. Utilized data-driven analysis to inform decision-making, leading to optimized workflows, increased productivity, and significant cost reductions.

University of Calgary

Bachelor of Business Administration - BBA, Finance

National Ski Academy

High School Diploma