Benjamin mac McMonnies
Producer - Promotions @Cloud Imperium Games
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WORK HISTORY
Producer - Promotions @Cloud Imperium Games
Austin, TX, US
Coordinate operational execution for Star Citizen\'s major release events (CitizenCon, IAE), serving as go-live validator for platform deployments. Partner with Platform Engineering and Business Analytics teams during time-critical releases, maintaining deployment checklists and validating system configurations.
EDUCATION
Texas State University
Bachelor's degree, Fine and Studio Arts, Communication and Design Emphasis
ABOUT BENJAMIN MAC MCMONNIES
Senior Technical Producer with 8 years shipping live service games, specializing in Backend Services coordination and DevOps infrastructure.I\'ve spent several years at Cloud Imperium Games coordinating Backend Services migration to AWS microservices architecture for Star Citizen\'s MMO, supporting hundreds of thousands of monthly active players across distributed services. I work directly with Platform Engineering and DevOps teams to manage production deployments, implement CI/CD pipelines, and resolve critical infrastructure incidents at scale.What I bring to production teams- Backend Services & Cloud Infrastructure: Coordinated AWS microservices architecture, incident response, and performance optimization for MMO-scale systems- Cross-Discipline Leadership: Successfully coordinated Design, Engineering, Art, QA, and Audio teams across multiple studios (Austin, LA, Frankfurt, Manchester)- Technical Depth: I learn the tools my teams use - from infrastructure to Unreal Engine - to better remove blockers and advocate for engineering success- Live Service Mastery: Shipped 20+ Star Citizen releases, coordinating directly with DevOps on deployment windows and rollback procedures- Process Innovation: Coordinated with Volition\'s studio-wide transition to Agile/Atlassian Suite and Unreal Engine 5Recent wins- Coordinated Backend Services for Star Citizen\'s MMO architecture on AWS, managing dependencies across dozens of microservices- Coordinated with Volition\'s studio-wide migration to Unreal Engine 5 and Atlassian Suite- Product Owner for Red Faction franchise revival prototype, securing executive greenlight- Coordinated creation of Jumptown event - one of Star Citizen\'s most popular recurring content reaching 500K+ concurrent participants- Resolved critical infrastructure incidents including 24-hour emergency response during production outagesCurrently seeking Senior Technical Producer roles where I can apply my Backend Services expertise and team-first leadership style to ship exceptional player experiences.
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