Benjamin Mallinger
Senior Product Manager @American Express
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WORK HISTORY
Senior Product Manager @American Express
Leading AI research efforts end-to-end — from defining strategic priorities and shaping the research roadmap to diving deep into experimental design and implementation, ensuring both relevance and real-world impact- Spearheading the development of AI-powered products, guiding them from concept through launch and ensuring alignment with customer needs, business objectives, and long-term platform strategy- Building multidisciplinary teams across product, data science, and engineering — driving clarity, execution, and shared ownership within a high-performance, outcome-driven culture.
EDUCATION
Lafayette College
Bachelor of Arts - BA, Government and Law
ABOUT BENJAMIN MALLINGER
I lead multidisciplinary teams at the forefront of AI and machine learning research to develop high-impact, customer-centric digital products.I specialize in shaping product vision, defining go-to-market strategies, and building advanced AI capabilities into commercially viable, customer-facing products. With deep technical fluency, strong business acumen, and a data-driven approach, I bridge cutting-edge research and practical execution to drive measurable outcomes.Innovative products are never built by one person, they take many hands and I am passionate about building high-performing cross-functional teams. I bring together the best at the intersection of technology, strategy, and user experience, I am committed to shaping the future of digital innovation through leadership, collaboration, and relentless customer focus.
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