Benjamin Lundberg
- Role
- Director of Americas Cloud Support at Splunk
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
Experience
Director of Americas Cloud Support
Jun 2022 — Present · Plano, TX, US
Leading a team of 5 Managers and 60 Engineers supporting Splunk’s core platform within its cloud environment. Make data-driven decisions to improve operational quality and efficiency. Foster and grow relationships externally to know voice of the customer while providing roadmap strategies for the support experience. Established and maintained relationships internally across product and engineering functions for knowledge building, incident engagement, new feature readiness, and product feedback.
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