Ben Leddy

About Ben Leddy

Product leader with 10+ years of tech experience and a record of delivering exceptional B2B and B2C products through human-centered design, data-driven decision-making, and team enablement. Experienced leader of platform launches to scale companies and enter new markets. Skilled in mentoring product managers and managing global cross-functional teams.

Experience

1. Senior Product Manager

   Follett Software

   Jun 2024 — Present

   Delivered high-impact enhancements to Destiny Library Manager, using data-driven analysis and user research to prioritize and launch long-requested features, improving user satisfaction and engagement.• Led the evolution of the Destiny platform\'s navigation experience, aligning teams across product, engineering, and design to create a more intuitive, stable, and consistent interface across platforms.• Pioneered the first in-depth implementation of Pendo at Follett, tagging and analyzing key workflows to surface usage insights that informed product and design decisions; co-founded an internal council to support broader adoption and mentor peers.• Drove company-wide accessibility improvements, leading the vendor selection process and collaborating across teams to ensure compliance with emerging state and federal accessibility standards.

Education

• Harvard Graduate School of Education

  Master’s Degree, Education - Human Development and Psychology

  2015 — 2016

• University of Illinois Urbana-Champaign

  Bachelor of Arts, Philosophy

  2007 — 2011

Skills

• Writing
• Editing
• Creative Writing
• Community Outreach
• Adobe Creative Suite
• Curriculum Development
• Event Planning
• Teaching
• Entrepreneurship
• Microsoft Office
• Curriculum Design
• Powerpoint
• Program Development
• Public Speaking
• Social Media
• Fundraising
• Flash Animation
• Tutoring
• Digital Recording