Benjamin Higgs
Tool Hire Manager Jewson @STARK Group
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WORK HISTORY
Tool Hire Manager Jewson @STARK Group
Jewson, a leading building materials distributor in Europe, joining Jewson has provided me with a fulfilling and dynamic role as a Tool Hire Manager within the new format branch located in South West town of Bridgwater. The NEW format Jewson store has fresh image with a complete redesign for the modern builder! My responsibilities encompass managing the Tool Hire department, supervising a dedicated team, and ensuring the highest standards of customer service.Key Responsibilities:• Department Management: Overseeing the daily operations of the Tool Hire department, ensuring all processes run smoothly and efficiently.• Team Supervision: Leading a small team, fostering great relationships with our customers through exceptional service and support.• Customer Collaboration: Working closely with the wider network to meet customer requirements and support business activities.• Market Insight: Understanding the local market to support strategic plans for sales growth and customer engagement.• Equipment Maintenance: Performing basic maintenance and cleaning of tool hire equipment in our workshop to ensure all tools are in top condition.• Health & Safety: Prioritizing health and safety, demonstrating best practices to keep myself and colleagues safe at work.• Continuous Improvement: Collaborating with colleagues to identify and suggest opportunities for operational improvements.
EDUCATION
Mentor
Pivot Steer forklift
Screwfix Fast Track To Branch Manager
Level 4 Managment
City & Guilds
Retail Managment level 2
Strode College Tertiary Institution
Diploma in Advanced Accounting - Level 3
St Johns Ambulance
Pass
City & Guilds
Advanced Managment level 3
ABOUT BENJAMIN HIGGS
A results driven individual with a passion for drive and development. Over ten…
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