Benjamin Her

About Benjamin Her

I am currently a Project Manager/Business Analyst within the ClubLabs department at the Automobile Club of Southern California, with experience in budget forecasting and planning. I leverage CRM and ERP platforms, Oracle EPM Financial systems, and a mix of SQL, Python, and advanced Excel (including VBA) to deliver insights and process improvements. Prior to this role, I served as a Sr. Operations Analyst, focusing on financial analysis and optimizing processes, and earlier worked as a Claims Adjuster, handling both standard and non-standard personal automobile, recreational vehicle (RV), and motorcycle claims.

Experience

1. Project Business Analyst

   AAA Auto Club Enterprises

   Oct 2025 — Present · Costa Mesa, CA, US

   Proactively manage department contracts, Contract Purchase Agreements (CPAs), Statement of Works (SOWs), Master Service Agreements (MSAs), and Bid Waivers or Policy Exception Waivers (PEWs) by tracking due dates and maintaining a contract schedule- Initiate contract processes in advance of deadlines and collaborate with stakeholders to ensure timely action- Collect and compile all approved documentation (Contract/SOW, ECA, Bid Waiver, Cover Memo) for FIRM REQ submission- Submit contract requests through FIRM and track all required management/executive approvals- Secure Procurement Approval and CPA numbers while maintaining accurate updates in JIRA, CPA logs, and invoice tracking systems- Complete all administrative tasks related to budget tracking, including accruals, software capitalization, and monthly forecasts- Prepare accounting variance explanations and manage finance reporting requirements in accordance with GAAP- Collect and reconcile monthly forecast updates across key expense categories (Software, Outside Services, Adv Production, Revenue).Prepare unallocated expense reports per cost center to support budget forecasting- Manage Oracle SMART monthly forecasting tasks, ensuring updates are submitted on time during the 4-day open window- Coordinate quarterly revenue invoices for partner regions Northeast and Washington).

Education

• University of California, Riverside

  Bachelor of Arts - BA

  2016 — 2020

• Dougherty Valley High School

  High School Diploma

  2012 — 2016

Skills

• Volunteering
• Non-Profit Volunteering
• Performing Arts
• Public Speaking
• Teamwork
• Html5
• Flute
• Management
• Social Media
• Mandarin
• Badminton
• C++
• Academic Tutoring
• English
• Python
• Event Planning
• Education
• Communication
• Teaching
• Cycling
• Microsoft Office
• Online Tutoring
• Microsoft Word
• Tutoring
• Leadership
• Community Service
• Powerpoint
• Microsoft Excel
• Research