Benjamin Fructus

Director of Customer Care | LATAM Champion | Driving Service Excellence & Innovation Across Borders | Lean Six Sigma Green Belt

Role
Director Customer Care at CMA CGM
Location
Miami, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Benjamin Fructus

Senior customer care and digital transformation leader in the global shipping and…

Experience

  1. Director Customer Care

    CMA CGM

    Aug 2025 — Present · Miami-Dade County, FL, US

Education

  • MFR Saint Laurent de Chamousset

    BTS Turismo AGTL

    2003 — 2005

  • MFR Saint Laurent de Chamousset

    BEP SAP (Service aux Personnes)

    1999 — 2001

  • MFR Saint Laurent de Chamousset

    BAC Pro AAC (Accueil Assistance Conseil)

    2001 — 2003

Skills

  • Professional Services
  • Logistics
  • Establishing Priorities
  • Communication
  • Presentations
  • Training Leadership
  • English
  • Idiomas
  • Logística
  • Supervising
  • Management
  • Accounting
  • Inglês
  • Relações Públicas
  • Atendimento Ao Cliente
  • Spanish
  • Training Management
  • IT Skills
  • Gestão De Hospitalidade
  • Hotéis
  • Gestão
  • Gestão De Eventos
  • Coordinators
  • Cruises
  • Setor De Hotelaria
  • Hotels
  • Francês
  • French
  • Supervisory Management
  • Marketing
  • Supervisory Skills
  • Venda
  • Social Networking
  • Organizational Leadership
  • Cruzeiros
  • Turismo
  • Informatica
  • Supervisory Experience

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Benjamin Fructus — Director Customer Care at CMA CGM in Miami, FL, US | Unifers