Benjamin Foster
Strategic Operations Leader
- Role
- Head of Customer Operations at Rock Rabbit
- Location
- Livermore, CA, US
- LinkedIn followers
- 500 followers
About Benjamin Foster
Operations and program leader with 10+ years of experience driving innovation across the…
Experience
Head of Customer Operations
Nov 2024 — Present
Oversees customer operations at a software company built for contractors navigating energy rebate programs.•Uses construction field experience to guide product development and ensure the platform aligns with real-world contractor needs.•Trains and supports contractors in adopting digital tools to streamline rebate applications and compliance.•Acts as a liaison between utility program guidelines and day-to-day contractor workflows, helping bridge the office-field gap.•Brings hands-on understanding of installation processes, permitting, and rebate logistics to improve customer success outcomes.
Education
Simpson University
Bachelor's Degree
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