Benjamin East
Business Analyst/Salesforce Certified Administrator
- Role
- Technician at Vivint
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Benjamin East
I’m a Data Center Technician and NOC Operations professional with hands‑on experience…
Experience
Technician
Jul 2020 — Present · US
Manage rapid change requirements for users- Customize security systems based off priorities of management and customer needs- Reduced return service tickets by15% over 3 month with additional training- Increased KPI\'s of sales, service and customer education by 12% in the second quater
Education
Liberty University
Bachelor of Applied Science (BASc), Communication, General
2014 — 2016
Skills
- Cold Calling
- Customer-Focused Service
- Account Management
- Team Building
- Quality Control
- Quality Assurance
- Public Speaking
- Sales
- Team Leadership
- Employee Training
- Customer Service
- Long-Term Customer Relationships
- Sales Presentations
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